How To Troubleshoot A Fire Stick Remote That’s Not Working?

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How To Troubleshoot A Fire Stick Remote That's Not Working?

The remotes for the Fire Stick and other Fire TV devices are a little different from most of the other remotes in your home. It can be hard to figure out why your Fire Stick remote quickly stopped working, but these seven tips should help.

What Causes a Fire Stick’s Remote To Stop Working?

There are a lot of things that can stop a Fire Stick remote from working or keep it from working in the first place. The most common problems are problems with the batteries, things that block the signal from the remote, and interference from other gadgets.

How To Troubleshoot A Fire Stick Remote That's Not Working?Remember that if all else fails, you can always try resetting your Fire Stick to its original settings.

Here Are the Most Common Reasons for A Fire Stick Remote to Stop Working:

  • Batteries: The most common reason that Fire Stick remotes stop working is battery problems. Improperly inserted batteries, low battery charge, and other related issues can all cause a Fire Stick remote to stop working.
  • Pairing: If your remote isn’t paired with your Fire Stick, it won’t work. Replacement remotes always need to be paired before you use them.
  • Distance: Fire Stick remotes use Bluetooth, not infrared, so they have a theoretical range of about 30 feet. The actual range is typically lower.
  • Obstructions: You don’t need a direct line of sight between your Fire Stick and remote, but obstructions can drastically reduce the range.
  • Interference: Devices that can interfere with Bluetooth connections can prevent your remote from working correctly.
  • Compatibility: If you’ve purchased a replacement remote for your Fire Stick, make sure they’re compatible.
  • Damage: External damage, like water damage, and internal faults due to failed components can cause your Fire Stick remote to stop working.

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Check The Battery In The Fire Stick Remote

Most of the time, batteries are the main reason why Fire Stick remotes stop working. The big problem is that Fire Stick remotes don’t use infrared. Instead, they use Bluetooth, and when the batteries get low, the Bluetooth connection can get shaky.

How To Troubleshoot A Fire Stick Remote That's Not Working?Here’s How To Rule out The Batteries as A Problem when Your Fire Stick Remote Stops Working:

1.) Remove the batteries from your Fire Stick remote.

2.) Pay attention to how the batteries were installed, and make sure they weren’t backward. If they were backward, reinstall them and try the remote again.

3.) Install new batteries.

4.) If the remote still doesn’t work, try different batteries.

5.) If the remote still doesn’t work, the batteries probably aren’t your problem.

How To Fix Remote Pairing Problems?

If you buy a new Fire Stick or Fire TV that comes with a remote, the remote should already be paired. That means that when you first set up your Fire Stick or Fire TV device, it should already be able to read data from the remote without you having to do anything special.

840_560-2261769In some cases, you may find that your Fire Stick and remote weren’t paired or that your Fire Stick and remote became unpaired over time due to a bug. When that happens, fixing the remote generally takes care of the problem.

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Here’s How to pair a Fire Stick remote:

  1. Plug in your Fire Stick and make sure that it’s on.

  2. Wait for the Fire TV to boot up.

  3. Hold your remote near your Fire Stick.

4. Press and hold the Home button on your Fire TV remote.

5. Continue holding the Home button for at least 10 seconds.

6. Release the Home button, and see if the remote works.

7. If the remote still doesn’t work, try holding down the Home button again. It sometimes takes several attempts for this process to work.

Rule Out Problems With Fire TV Remotes Caused by Distance and Blockages

Fire Stick and Fire TV remotes don’t use infrared. Instead, they use Bluetooth, which means you don’t need a clear line of sight between the remote and the device. You don’t even have to point the remote at your device, because the direction of the remote has nothing to do with the strength of the Bluetooth signal.

revision-de-amazon-fire-tv-4k-hdr-4975994Bluetooth devices like the Fire Stick remote have a potential range of about 30 feet, but a lot of things can cut that range down. If there are things between the remote and the Fire Stick or Fire TV, the remote’s range will be greatly reduced.

Here’s How To Check Whether Distance or Obstructions Are Your Problems:

  1. Move your remote physically closer to your Fire Stick.

  2. Remove any obstructions between your remote and your Fire Stick.

  3. If the remote only works when you hold your remote behind your TV, or when you are very close to your TV, use the Fire Stick extension dongle to reposition the device.

  4. If you have your Fire TV device placed inside an entertainment cabinet or a similar enclosure, remove it from the enclosure and see if your remote works.

Remotes for Fire Sticks and Interference

Bluetooth has some advantages over infrared. For example, if you can’t see a clear line of sight between the remote and the Fire Stick, the range will be shorter, but the remote will still work. But Bluetooth remotes can get messed up in ways that IR remotes don’t.

stick2bsupport-1391927Check to See if You Have Any of The Following Devices Anywhere Near Your Fire Stick:

  • Microwave ovens
  • Wireless speakers
  • Unshielded coaxial cables
  • Wireless phones
  • Wireless speakers
  • Other wireless devices

If you have any wireless devices or other things that could interact with your Fire Stick’s Bluetooth, try moving them. If you can’t do that, try turning them off and unplugging them one at a time to see if that lets your Fire Stick remote work. That should help you figure out where the problem is coming from so you can fix it.

The Fire Stick Remote Works

If your problem started when you bought a new remote for your Fire Stick and couldn’t get it to work, you may have a connectivity problem.

Fire Sticks, other Fire TV devices, and Fire TV remotes come in different generations, and they don’t all work with each other. Before you buy a key, make sure it works with your model by reading the product description.

Try Out the Fire TV Phone App

If you’ve tried everything, your Fire TV remote may be broken or it may have stopped working. In that case, the best thing to do is buy a new key. You can use your Android or iPhone as a remote for your Fire Stick or Fire TV device until then.

Here’s How To Get It Working with Your Fire Stick or Fire Tv Device:

  1. Plug your Fire Stick or Fire TV device in and wait for it to boot up.

  2. Download and install the Fire TV remote app, and launch it.

  3. Sign into your Amazon account in the Fire TV remote app.

  4. Select your Fire TV device from the list of devices in the app.

  5. Wait for a code to appear on your television, and enter it in the app.

  6. That’s it, your phone will now function as a Fire TV remote.