It is simple to manage numerous calls at once with your iPhone thanks to the call waiting feature. But if this feature suddenly ceases functioning, it can be very annoying, particularly for people who get a lot of calls during the day.
There are some helpful solutions in this tutorial if you are facing a similar issue. Prior to delving into the troubleshooting section, let us first clarify what call waiting is and how your iPhone operates with it.
What Does the iPhone’s Call Waiting Mean?
When you’re on another call, call waiting is a useful feature that lets you know when new calls are coming in. This enables you to move between calls or combine them into one. Call waiting is limited to incoming calls on the same line on iPhones with dual SIM. This implies that a call placed on the secondary line while you are on the main line will go to voicemail.
All incoming calls on your iPhone go to voicemail while you’re on the call if call waiting is disabled or not working.
Now that you know what waiting on an iPhone is, let’s see what to do if it stops functioning.
1. Make Sure Call Waiting Is Enabled
Make sure your iPhone is set to accept calls before devoting any time to more complex troubleshooting techniques. This is the procedure.
- Launch the Settings app, then select Phone by scrolling down.
- Select Call Waiting from the Calls menu, then click the toggle to activate it. Try flipping the toggle off and back on if it is now on.
2. Restart Your iPhone
On occasion, call waiting on your iPhone may cease working due to brief iOS bugs. Restarting your iPhone is usually enough to resolve such problems.
Hold down the power button until the power off slider appears. In order to switch off your iPhone, drag the slider to the right. To turn on your iPhone, wait a few seconds and then tap and hold the power button once again.
3. Update Carrier Settings
Regular updates are made available by your mobile provider to enhance network performance, connectivity, and speed. Since these updates usually install automatically in the background, you might not see them. To fix the call waiting not working issue on your iPhone, you can manually check for updates if that isn’t happening for any reason.
- Launch the iPhone Settings app, then select General > About.
- A pop-up notification will show up if any changes are still due. To install them, tap Update.
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4. Install iOS Updates
It is equally crucial to keep your iPhone updated to the most recent version of iOS. If an iOS problem is causing the call waiting feature to malfunction, Apple should offer a remedy quickly. Therefore, if you haven’t checked for iOS updates in a while, it’s a smart idea.
- Launch the Settings application, pick General, and then choose Software Update from the ensuing menu.
- Check to see whether any pending iOS updates resolve the problem by downloading and installing them.
5. Reset Network Settings
Erroneous network settings on your iPhone may also be the source of these issues. Resetting all of your network settings and starting again is a simpler option than individually going through each one. For the same, follow these instructions.
Keep in mind that you will need to reconnect to all Bluetooth devices and reenter Wi-Fi credentials once you restore the network settings.
- Go to General > Transfer or Reset iPhone after opening the Settings app.
- From the list of options, choose Reset Network Settings by tapping the Reset button at the bottom.
- After that, to complete the network settings reset, adhere to the on-screen directions. After that, see if your iPhone’s call-waiting feature functions.
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6. Contact Your Carrier
Lastly, you can think about getting in touch with your carrier if none of the aforementioned fixes work. Not all carriers offer call waiting, although the majority do. It’s also conceivable that the call waiting option isn’t included in your cellular plan. Therefore, it’s essential to confirm that this isn’t the case by contacting your carrier.
